Underwriting Service Quality Marque

Awarded annually to underwriting teams who have been rated as having consistently outstanding service quality.

The Underwriting Service Quality Marque is awarded to underwriting teams that excel in delivering consistent quality service. It is based on the Net Promoter Score (NPS) achieved by each team over the previous year, combined with high scores on the customer-centric metrics of Collaboration and Customer focus.

View the insight deck below for more information.