Insights

Gracechurch has awarded four accreditations to several London and UK Regional Market insurers. The accreditations include: the Claims...

Industry heavyweights are urging the (re)insurance industry to lend their support to improving claims talent.

The 2023 Service Quality Marque achievers all get four fundamental things right, which can be summed up as follows: #1 They all deliver...

Written by Allianz | 7th October 2022. Following our strong performance in the Q2 Gracechurch mid-market claims survey, Allianz now leads...

Discover why Blueprint Two, delivering a customer centric claims experience and effectively leveraging technology & data are key challenges

Ben Bolton, Managing Director for Gracechurch will be speaking at The Insurance Network's London Market Claims conference on 4th October...

Liberty Specialty Markets (LSM), part of Liberty Mutual Insurance Group, has been awarded the 2022 Outstanding Service Quality Marque...

Carrier provided tech portals are becoming increasingly common, especially in the UK mid-market but elsewhere too. And guess what,...

Beazley came highly recommended by claims broking specialists, achieving over 80% service ratings in the positive range and 44% service...

Allianz Commercial has achieved the 2022 Gracechurch Claims Service Quality Marque SQM) after research found brokers appreciated its...

Gracechurch, the independent insurance research consultancy, has awarded its coveted Service Quality Marque to three UK Mid-Market...

Showing what good looks like increases competition and leads to market service improvements overall.

Gracechurch the independent insurance research consultancy, has awarded its coveted Service Quality Marque to only two insurers out of 14...