Trust in the Cellar

May 07, 2010

A big thank you to Tony Angel for leading the conversations at our first 'Cellar Club' networking event last night. We all enjoyed his talk on 'Trust after the banking crisis' and the difficulties we now face regaining and maintaining trust in the post credit-crunch environment.

Of particular interest was his list of seven points to help organisations regain that trust from their customers and employees. Key to these were exhibiting transparency and integrity, backed up by good corporate governance and regulation.

The other interesting point which emerged from a comparison of his times at Linklaters and now at Standard & Poor's, was the relative involvement of Partners when compared to the Board members at a corporate. It seems that Partners feel more at liberty to challenge the senior team on issues concerning the running of the firm than do their corporate counterparts. While I am sure there were times when these challenges were awkward to deal with, Tony did comment that it gave him an excellent all-round view of the business at Linklaters.

We're all looking forward to the next Cellar Club in July and hope you are too!?